At Dhyuti, we strive to ensure that you love what you buy. If you’re not fully satisfied with your purchase, we’re here to help!
Return Policy
- Eligibility: Returns are accepted only if the product is defective, damaged, or incorrect.
- Time Frame: You must raise a return request within 48 hours of receiving your order with an unedited opening video.
- Conditions:
- Items must be unused, unwashed, and in their original packaging with tags intact.
- Return will not be accepted for reasons like size issues or change of mind.
- Non-returnable items: Sale items, customized products, and accessories are not eligible for return.
To initiate a return, please contact us at dhyutiofficial@gmail.com or whatsapp at +91 8590948182 with your order number and a photo of the product.
Refund Policy
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, we will offer either a replacement or store credit.
- No COD available.
Exchanges
We currently do not offer direct exchanges. If you wish to get a different item, please return the original and place a new order.
Need Help?
If you have any questions regarding returns or refunds, feel free to reach out:
📧 Email:dhyutiofficial@gmail.com
📞 Phone: +91 8590948182